Your customers deserve to know who they are hearing from. RCS Business Messaging puts your official brand — verified logo, name, and checkmark — front and centre in every message, eliminating doubt and driving confident engagement.
RCS Business Messaging (RBM) is the enterprise-grade layer of the RCS standard, specifically designed for business-to-consumer communication. While consumer RCS enables rich messaging between individuals — similar to iMessage or WhatsApp — RCS Business Messaging is purpose-built for brands to communicate with their customers at scale, with full brand identity and verification.
The key differentiator of RBM is the verified sender profile. Every message sent through RCS Business Messaging displays your official company logo, verified brand name, business category, and a blue verification checkmark issued by Google and carriers. This is a fundamental shift from the anonymous, often suspicious-looking alphanumeric sender IDs of traditional SMS.
Beyond identity, RBM gives enterprises access to interactive rich cards, horizontal carousels, suggested reply chips, and deep-link action buttons that drive real business results.
Official brand logo, verified name and blue checkmark on every message.
High-res images, video, horizontal carousels and interactive buttons.
Real-time delivery confirmation, read receipts, and button click tracking.
Instant conversational messaging for sales, support, and engagement.
Ensure your customers recognize you immediately with high-resolution brand assets natively integrated into the messaging interface.
Showcase products, properties, or catalogues with horizontal scrolling cards that include high-res media and actionable CTA buttons.
Enable one-tap replies, calendar additions, location sharing, and deep-linking to your mobile app or website payment gateways.